07:00 — 20:00
Tuesday to Friday. Saturday stops at four. Monday is for the laundry, the ordering and the one appointment a week we keep for somebody who cannot come any other day.
The week, hour by hour
| Day | Open | Rooms running | Who is in |
|---|---|---|---|
| Monday | by request only | One | Hanne |
| Tuesday | 07:00 — 20:00 | One & Two | Minna, Hanne |
| Wednesday | 07:00 — 20:00 | One & Two | Minna, Hanne |
| Thursday | 09:00 — 20:00 | Two & Three | Hanne, Ida |
| Friday | 07:00 — 20:00 | All three | Minna, Hanne, Ida |
| Saturday | 08:00 — 16:00 | All three | Minna, Hanne, Ida (alternate) |
| Sunday | closed | — | — |
The 07:00 and 07:40 slots are the easiest to get and the hardest to persuade anyone to take. If you can do a Tuesday before work you can almost always come this fortnight.
Ask for a room
There is no live calendar here because the diary moves faster than a website does. Send this and we telephone or write back with two or three real times, usually the same afternoon.
What happens after you press send
Four steps, none of them automatic. The longest wait in the whole sequence is the one between you pressing send and Minna finishing the appointment she is in.
- 01
We read it, usually before lunch
Minna reads every request herself between appointments. Nothing is automated and nothing goes into a queue.
- 02
You get two or three real times
With the room and the facialist named, so you know who you are getting. Hold one by replying; they are released after twenty-four hours.
- 03
A 50-franc deposit, by invoice
Taken off the treatment. It exists because we hold a whole room for you and a no-show costs the day one of its four.
- 04
One message the evening before
Time, room, and the one thing to avoid beforehand — usually retinoids, occasionally a sauna. No marketing ever goes out on that number.
Thirty-eight stairs and no lift
Second floor, the door with no plate on it. The watchmaker on the ground floor will point you up if you look lost, and he always does.
- From the station
- Eleven minutes on foot over the Seebrücke, or bus 1 to Schwanenplatz and two minutes more.
- Parking
- Parkhaus Altstadt, four minutes away. There is no parking on Weggisgasse and the fines are enthusiastic.
- Step-free access
- There is none, and we hate it. If stairs are a problem, telephone — Hanne does home visits within Lucerne on Monday mornings.
- Arriving early
- There is no waiting room. Five minutes before is perfect; twenty minutes before means standing in a stairwell.
Picked up between appointments, and the answerphone is listened to the same day. Tuesday to Saturday.